Hospitality Manager/Estate Host

Hospitality Sales Associate

White Rock Vineyards was established in 1870 in the southern foothills of the Stag’s Leap range. A century later, the Vandendriessche family revived a great estate continuing its winegrowing legacy of timeless, classic and elegant
Napa Valley wines.

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DUTIES

3,500 case Napa Estate winery is looking for a full time Estate Ambassador/Host who would manage hospitality programs while hosting by appointment tour and tastings.

This is a salaried position with responsibilities encompassing every aspect of our hospitality program.

This position requires strong customer relations and outreach to key referral partners in a post-Covid environment to ensure the growth and success of our on-site hospitality program.

Wine club management is not part of the position, however, broader DTC Sales and Marketing responsibilities are growth opportunities for the right candidate.

QUALIFICATIONS

  • A minimum 3-years hosting Tours and Tastings in Napa Valley
  • A strong knowledge of ultra-premium wine production
  • An ambition to build on past sales and a strong existing customer base
  • Motivation to develop/reengage partnerships to develop a high-end customer experience
  • Knowledge of Winery CRM Systems, such as WineDirect and inventory management
  • Customer-first approach and can-do attitude required
  • Personal responsibility for the customer experience from start to finish, including preplanning/communication/setup/cleanup and follow-up at the very highest level.
  • Able to lift a case of wine weighing ~40 lbs

To apply please email:

Heather Conlin

heather@whiterockvineyards.com

Apply Here