• Manage and execute all scheduled tastings in Healdsburg for the Setting Wines
• Provide exceptional customer service throughout the tasting; sharing our story, promoting the Setting Society and selling our wine in a confident and skilled manner while building meaningful, genuine relationships with our guests.
• Handle purchases using POS system and provide retail
• related guidance to customers.
• Respond to all customer service issues in a professional, warm and timely manner.
• Schedule and manage the by appointment tastings along with walk in opportunities.
• Manage onsite wine inventory.
• Work closely with the General Manager/Director of Sales to successfully execute the monthly, quarterly and yearly marketing and sales calendar.
• Develop innovative ways to drive sales and customer satisfaction.
• Manage the completion of daily opening and closing Tasting Room duties.
• Work alongside Operations to ensure each tasting continues to run efficiently, sales are being processed appropriately and guests are receiving the highest level of excellence in each tasting.
• Additional duties Maintaining high standards of quality control, hygiene, and health and safety along with the overall appearance and cleanliness of the tasting room.
• Weekly inventory check and requests as needed Minimum requirements:
  • winery tasting room, wholesale, retail wine tasting or wine tasting and purchasing experience required.

Estate Host – The Setting Wines Healdsburg, CA Job Description: This individual would serve as the Setting Wines Ambassador/Estate Host at the Bacchus Landing Tasting location, Healdsburg CA.

This is an opportunity to become part of a small, passionate, professional team sharing award winning wines with like-minded wine enthusiasts. The ideal candidate would have prior sales and customer service experience, focused on in-person selling, a professional manner, verbal and written. Personality-wise, we’re looking for someone who likes to work individually and alongside a small team, is a creative thinker, has a true passion for hospitality, and is focused on building long-term relationships.

• The ideal candidate will be extremely detail-oriented and able to work individually and as a team.
• Exceptional customer service skills are an absolute necessity.
• Computer proficiency: MS Office, Database, and POS software experience
• The ability to multi-task is necessary Additional requirements
• Professional, warm, energetic, and welcoming personal presentation with excellent communication skills.
• valid drivers’ license
• Ability to lift 50 pounds
• Other combinations of education and experience demonstrating the knowledge, skills, and abilities required to perform the job will also be considered.
• Estate Host will receive an hourly wage (BOE) plus a percentage of wine sales and Society sign ups.

Apply to the information below with your cover letter and resume.

Contact information: