Wine Tasting Host

Hospitality Sales Associate

Established in 2014, The Setting is a collection of luxury wines created by three friends; Jeff Cova, Noah McMahon and winemaker Jesse Katz. As the first winemaker to make the Forbes “30 under 30” list, Jesse’s experience spans 19 harvests at internationally acclaimed wineries such as Chateau Petrus, Robert Foley, and was a part of the winemaking team at Screaming Eagle. The Setting Wines is a culmination of relationships spanning decades from Napa to Sonoma County, sourcing from some of the most prestigious vineyards both valleys have to offer.

RESPONSIBILITIES

  • Manage and execute all scheduled tastings in Healdsburg for the Setting Wines
  • Provide exceptional customer service throughout the tasting; sharing our story, promoting the Setting Society and selling our wine in a confident and skilled manner while building meaningful, genuine relationships with our guests.
  • Handle purchases using POS system and provide retail
  • related guidance to customers.
  • Respond to all customer service issues in a professional, warm and timely manner.
  • Schedule and manage the by appointment tastings along with walk in opportunities.
  • Manage onsite wine inventory.
  • Work closely with the General Manager/Director of Sales to successfully execute the monthly, quarterly and yearly marketing and sales calendar.
  • Develop innovative ways to drive sales and customer satisfaction.
  • Manage the completion of daily opening and closing Tasting Room duties.
  • Work alongside Operations to ensure each tasting continues to run efficiently, sales are being processed appropriately and guests are receiving the highest level of excellence in each tasting.
  • Additional duties Maintaining high standards of quality control, hygiene, and health and safety along with the overall appearance and cleanliness of the tasting room.
  • Weekly inventory check and requests as needed Minimum requirements:
    • winery tasting room, wholesale, retail wine tasting or wine tasting and purchasing experience required.

DESCRIPTION

Estate Host – The Setting Wines Healdsburg, CA Job Description: This individual would serve as the Setting Wines Ambassador/Estate Host at the Bacchus Landing Tasting location, Healdsburg CA.

This is an opportunity to become part of a small, passionate, professional team sharing award winning wines with like-minded wine enthusiasts. The ideal candidate would have prior sales and customer service experience, focused on in-person selling, a professional manner, verbal and written. Personality-wise, we’re looking for someone who likes to work individually and alongside a small team, is a creative thinker, has a true passion for hospitality, and is focused on building long-term relationships.

  • The ideal candidate will be extremely detail-oriented and able to work individually and as a team.
  • Exceptional customer service skills are an absolute necessity.
  • Computer proficiency: MS Office, Database, and POS software experience
  • The ability to multi-task is necessary Additional requirements
  • Professional, warm, energetic, and welcoming personal presentation with excellent communication skills.
  • valid drivers’ license
  • Ability to lift 50 pounds
  • Other combinations of education and experience demonstrating the knowledge, skills, and abilities required to perform the job will also be considered.
  • Estate Host will receive an hourly wage (BOE) plus a percentage of wine sales and Society sign ups.

Apply to the information below with your cover letter and resume.

Contact information:

Michael Ingellis
Tasting Room Coordinator
The Setting Wines