Wine Club & Tasting Room Manager

Hospitality Sales Associate

The legacy of Quixote and its sought-after wines are above all, how our Winemaking chief Philippe Melka and Estate Winemaker B.R. Smith looks to stay true to the vineyard and let the wines express the true meaning of our Stags Leap Appellation terroir. Our unique vineyard has four distinct soil types and both east and west facing slopes giving us wines of great balance and complexity.

DUTIES

  • Training, supervising, and evaluating tasting room employees; Minimum one weekend day per week ( Tuesday- Saturday)
  • Coaching employees to improve and develop individual and group sales performance.
  • Booking and hosting all variety of Consumer visitor experiences to the winery, including tours & tastings, special events, and others in a manner befitting our Quixote brand standards.
  • Managing all shipping orders (tasting room, phone & internet) and ensuring compliance with legal regulations.
  • Ability to lift 50 lbs
  • POS Sales & Fulfillment – DtC sales facilitation through our CRM and POS systems (eWinery), as well as shipping/fulfillment of DtC sales.
  • Managing Wine Club including promoting members, running club shipment, managing member accounts and member relationships.
  • Planning and implementation of offsite and onsite events.

QUALIFICATIONS

  • Managing all social media to promote brand and winery image.
  • Inventory Management of Wine and Dry Goods, including accurate tracking and monthly reporting.
  • Participate in all activities related to building Consumer business to the winery, including hosting luxury tour operators, DMC’s and Meeting Planners, hotel concierges, etc., at the winery for FAM experiences.
  • Participate in our regular Network Traffic Building initiatives, visiting surrounding businesses toward the goal of fostering symbiotic partnerships.
  • Housekeeping – Assuring clean-up after tastings, washing glasses, putting event equipment away and general operations, alerting management to areas of aesthetic improvement and/or eyesores is a regular part of the job at Quixote.

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