Private Client Sales & Tasting Room Manager

Hospitality Sales Associate

Perched on a ridge overlooking the Pacific Ocean at Fort Ross, Hirsch Vineyards is the birth ground of great pinot noir on the extreme Sonoma Coast. David Hirsch founded the vineyard in 1980 to grow fruit and make site-specific wine. From the start all efforts have been on the growing of fruit that makes wines profoundly characteristic of the site vintage after vintage.

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POSITION OVERVIEW

Hirsch Vineyards is seeking an experienced Private Client Sales & Tasting Room Manager to join our growing team. This role will provide the right candidate with the opportunity to flex their business development skills as we grow our Tasting Room business over the coming years.

In addition, this role will provide you with experience in a high-end, high-touch DTC business focused on mailing list sales.

Our Tasting Room is currently only open 2 days per week so there is substantial room for professional growth in this position.

This position works remotely when not in our Healdsburg Tasting Room.

This is a full-time position with benefits that reports to the Director of Private Client Sales.

The successful candidate will have:

• Demonstrated sales skills

• An entrepreneurial mindset and a can-do attitude

• Excellent communication skills, both written and verbal

• Strong interpersonal skills – able to build rapport and inspire trust

• Strong ability to resolve customer complaints

• The ability to handle high volume work load and prioritize effectively, while maintaining attention to detail

• The ability to function well as part of a remote team

• Event planning skills

• Ability to work independently, self-motivate and take the initiative

• Present a professional image whenever representing employer

QUALIFICATIONS

Minimum Qualifications:

• Minimum 3 years of experience working in a customer service or sales environment

• Experience with data entry or databases (ideally a winery customer relationship and POS database such as Vin65, Vine Spring, Vinnow or other)

• Intermediate skills in the use of a Mac in a networked environment to include MS Office products: Word, Excel, Outlook, Access; Internet browsers, etc.

• Must be able to lift 40 lbs.

• Passion for and knowledge of wine • Ability to build customer relationships

• Ability to communicate clearly and persuasively Preferred Qualifications:

• Winery DTC, Wine Club or related winery experience

• Knowledge of wine, winemaking and/or wine culture.

• Knowledge of the local area, ability to assist members visiting from other areas.

• Hospitality experience at winery, hotel or restaurant. Hirsch Vineyards offers competitive compensation, medical coverage, PTO and paid holidays.

About Hirsch Vineyards: Hirsch Vineyards is an estate vineyard and winery on the True Sonoma Coast, producing Chardonnay and Pinot Noir. We are family-owned and biodynamic, producing site-driven wines with minimal intervention.

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