Hospitality & Sales Associate

Hospitality Sales Associate

The Crocker & Starr name reflects the unique partnership between Charlie and Pam and the key components that each one brings to the table to achieve great wine: great grapes and great talent. In 1997, Charlie Crocker and Pam Starr established Crocker & Starr with a common goal of resurrecting the historic Crocker Vineyard Estate and creating world-class wines from its extraordinary terroir.

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DUTIES

THE POSITION:

The position is of Hospitality & Sales Associate will be responsible for creating exceptional, memorable experiences for our guests here at the estate.

This role will be focused on developing lasting relationships and driving sales/club sign-ups on a daily basis.

The ideal candidate is a positive, motivated team player who enjoys connecting with people and thrives in a team environment.

JOB RESPONSIBILITIES

• Host various levels of tours, tastings and guest experiences for both consumer and trade, including virtual tastings

• Drive sales and club sign-ups through DTC channels: In-Person, email, phone and outside events

• Assist in outreach programs and be a liaison to specialty drivers, concierges, destination companies and fellow winery hospitality referral leads.

• Assist with winery projects, ranging from hospitality to administrative duties

• Attend and participate in tasting room meetings and other general winery meetings

QUALIFICATIONS

COMPETENCIES & ATTRIBUTES:

• Excellent communication and customer service skills

• Motivated, team player mentality

• Driven to achieve efficiencies and organized workplace

• Strong passion for wine and desire to learn more

• Flexible, dynamic personality, able to change priorities frequently and with ease

• Attention to detail with effective time management skills

• Experience using Wine Direct, Ship Compliant, Tock desirable

• Strong Microsoft Office skills, using Excel, Word, PowerPoint requirements

EXPERIENCE

• 2-5 years of hospitality and sales experience

PHYSICAL REQUIREMENTS

• Able to lift 50 pounds

• Valid driver’s license

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